Please read these terms carefully before using the jiligg platform. By registering an account or accessing any part of our service, you agree to be bound by the rules set out below. These terms apply to all players in the Philippines.
Last updated: January 2025
To register and use the jiligg platform, you must be at least 21 years of age, as required under Philippine law for participation in online gaming activities. You must be a resident of or physically located in the Philippines at the time of play. By creating an account, you confirm that you meet these age and residency requirements and that you are not on any self-exclusion list maintained by jiligg or any relevant regulatory authority. Persons who are employees of jiligg, its affiliates, or any associated service providers are not permitted to hold player accounts. We reserve the right to request proof of age and identity at any time, and accounts found to be in violation of eligibility rules will be suspended pending review.
Each player is permitted to hold only one registered account on the jiligg platform. Duplicate accounts will be closed and any associated balances may be forfeited. When registering, you must provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, and a valid email address. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. jiligg will never ask for your password via email or chat, and you should not share your credentials with any third party under any circumstances.
jiligg may require you to complete identity verification (KYC) before processing withdrawals or at any point during your use of the platform. Verification documents may include a government-issued photo ID, proof of address, and proof of payment method. Failure to provide requested documents within a reasonable timeframe may result in account suspension. All documents submitted are handled in accordance with our Privacy Policy.
All transactions on jiligg are processed in Philippine pesos (PHP). Deposits are credited to your account promptly upon confirmation from the payment provider, though processing times may vary depending on the method used. Withdrawals are subject to identity verification and may take additional processing time depending on your chosen payment channel. jiligg does not charge fees for standard deposits, but third-party payment providers may apply their own charges which are outside our control. You may only withdraw funds to a payment method that is registered in your own name, and jiligg reserves the right to return funds to the original deposit source where required. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction.
If a deposit does not appear in your account within the expected timeframe, please contact our support team with your transaction reference number before attempting a second deposit. Withdrawals may be declined if your account has not completed the required verification steps or if there is a pending bonus wagering requirement attached to your balance. jiligg is not liable for delays caused by third-party payment processors, banking holidays, or technical issues outside our platform. All disputed transactions must be raised within 30 days of the transaction date.
All bonuses and promotional offers available on jiligg are subject to specific terms that are published on the Promotion page at the time the offer is active. Bonus funds are credited separately from real-money balances and must meet the stated wagering requirements before they can be converted to withdrawable cash. Wagering requirements, eligible games, minimum odds, and expiry periods vary by promotion and are clearly stated in each offer's individual terms. jiligg reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, particularly where there is evidence of abuse or exploitation of promotional terms. Players found to be using multiple accounts, coordinating with others to exploit bonuses, or engaging in any form of bonus abuse will have their promotional access revoked and may face account suspension. Only one welcome bonus is available per player, per household, and per device.
All players are expected to use the jiligg platform in good faith and in accordance with these terms. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools or bots, or engage in collusion with other players is strictly prohibited and will result in immediate account closure and forfeiture of funds. You agree not to use the platform for any unlawful purpose, including money laundering or fraud. jiligg employs fraud detection systems and cooperates fully with law enforcement authorities where required. Abusive, threatening, or offensive behaviour directed at support staff or other players will not be tolerated and may result in permanent account suspension. All game outcomes on jiligg are determined by certified random number generators, and any attempt to interfere with these systems constitutes a serious breach of these terms.
jiligg is committed to promoting safe and responsible gaming for all players in the Philippines. We provide a range of tools to help you manage your play, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from within your account settings at any time. If you feel that your gaming habits are becoming problematic, we strongly encourage you to make use of these features or to seek support from a qualified counselling service. Players who have self-excluded must not attempt to open new accounts or circumvent the exclusion in any way. Full details of our responsible gaming programme are available on the Responsible Gaming page. We take our duty of care seriously and will act on any reasonable concern raised about a player's wellbeing.
All content on the jiligg platform, including but not limited to logos, graphics, game interfaces, text, software, and design elements, is the property of jiligg or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the platform without prior written consent from jiligg. Unauthorised use of our intellectual property may result in legal action. The jiligg brand name and logo are registered trademarks and may not be used in any context without explicit written permission.
jiligg provides its platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability or error-free operation of the service. To the fullest extent permitted by applicable law, jiligg shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including loss of funds due to technical failures, connectivity issues, or third-party service disruptions. We are not responsible for any losses resulting from your failure to comply with these terms or from unauthorised access to your account caused by your own negligence. Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. Your use of the platform is entirely at your own risk, and you are responsible for ensuring that online gaming is legal in your jurisdiction.
jiligg reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or through a prominent notice on the platform. The updated terms will take effect from the date of publication unless otherwise stated. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates. If you do not agree with any changes to these terms, you should stop using the platform and contact our support team to close your account.
If you have any questions about these Terms and Conditions, or if you need clarification on any specific clause, please reach out to our support team who are available around the clock. You can contact us by email at [email protected], and we aim to respond to all enquiries within 24 hours. For questions about your account, bonuses, or gameplay, you may also visit our FAQ page which covers the most common topics in detail. If you wish to raise a formal complaint, please submit it in writing to our support email with as much detail as possible, including your account username and a description of the issue. We are committed to resolving all disputes fairly and transparently in accordance with our internal complaints procedure.
The most common questions Filipino players ask about jiligg's rules and policies.
The minimum age to register and play on jiligg is 21 years old, in line with Philippine regulations governing online gaming. We take age verification seriously and may request a valid government-issued ID to confirm your date of birth before processing withdrawals or at any point during your use of the platform. Accounts found to belong to underage players will be closed immediately and any remaining balance will be returned to the original payment source. If you are unsure whether you meet the eligibility requirements, please review Section 1 of our Terms and Conditions above or contact our support team at [email protected] for guidance.
No, each player is permitted to hold only one registered account on jiligg. Creating duplicate accounts is a breach of our Terms and Conditions and may result in the closure of all associated accounts and the forfeiture of any balances held within them. If you have accidentally created more than one account, please contact our support team immediately so we can resolve the situation without penalty. Duplicate accounts are often detected automatically by our fraud prevention systems, so it is always better to reach out proactively rather than wait for an account review to be triggered.
Wagering requirements specify how many times you must play through a bonus amount before it can be withdrawn as real money. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in eligible bets before the bonus converts to withdrawable cash. The specific wagering requirement, eligible games, and expiry period for each promotion are clearly stated on the Promotion page. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute at a lower rate. Always read the individual promotion terms before claiming any bonus to avoid confusion.
When we make material changes to our Terms and Conditions, we will notify all registered players via email and display a notice on the platform. The revised terms will take effect from the date they are published on this page. Your continued use of jiligg after the effective date of any update constitutes your acceptance of the new terms. We recommend bookmarking this page and checking it periodically so you are always aware of the current rules. If you disagree with any changes, you have the right to close your account by contacting our support team before the new terms take effect.
Now that you know how jiligg works, join thousands of Filipino players who already enjoy a fair, secure, and rewarding gaming experience on our platform.