At jiligg, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, resources, and guidelines we provide to help every Philippine player enjoy our platform responsibly.
Gaming is entertainment — not a way to earn income or solve financial problems. Here is what responsible play looks like at jiligg.
Set a personal budget before you start playing and stick to it. Never chase losses or use money meant for rent, food, or bills. Gaming should come from your entertainment budget, not your essentials.
It is easy to lose track of time whenyou are enjoying your favourite games. Use a timer or alarm on your phone to remind yourself when to stop. Taking regular breaks keeps gaming fun and prevents it from becoming a compulsive habit. jiligg encourages all players to set session time reminders as part of a healthy play routine.
Gaming should never be used as a way to cope with stress, anxiety, or personal difficulties. If you find yourself turning to games when you are upset or overwhelmed, that is a sign to step back and seek support. Healthy gaming is always a leisure activity, not an escape.
Make sure gaming does not crowd out time with family, friends, work, or other hobbies you enjoy. A balanced lifestyle is the foundation of healthy play. If people close to you have expressed concern about your gaming habits, take their feedback seriously and consider reaching out for help.
Avoid gaming when you are tired, intoxicated, or emotionally distressed. Your judgement is impaired in these states, which can lead to decisions you would not normally make. Always play with a clear head so you remain in full control of your choices and spending.
Wins are never guaranteed, and chasing a loss is one of the most common paths to problem gambling. Accept that outcomes are random and that losing is a normal part of play. Set a loss limit before each session and walk away when you reach it, regardless of how the session has gone.
We provide a range of practical tools that put you in the driver's seat. You can activate any of these by contacting our support team at [email protected].
Set a daily, weekly, or monthly cap on how much you can deposit into your jiligg account. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing an existing limit takes effect immediately, while increasing one requires a short cooling-off period to protect you from impulsive decisions.
Request a session duration reminder and our platform will notify you when you have been playing for a set amount of time. This gentle nudge helps you stay aware of how long you have been logged in and gives you a natural moment to pause, reflect, and decide whether to continue or stop for the day.
If you feel you need a short pause from gaming, you can request a temporary break of 24 hours, 48 hours, or up to 30 days. During this period your account will be suspended and you will not be able to log in or place any bets. This is a quick and effective way to reset without committing to a longer exclusion.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once activated, self-exclusion cannot be reversed during the chosen period, and we will do our best to ensure you are not contacted with any marketing materials during that time. Contact [email protected] to request this option.
Problem gambling can affect anyone. Recognising the warning signs early is the first step toward getting help.
You spend more money on gaming than you originally planned, and find it difficult to stop even when you want to.
You borrow money, sell belongings, or neglect bills in order to fund your gaming activity.
Gaming is causing conflict with family members, friends, or colleagues, or you are hiding your gaming activity from people close to you.
You feel restless, irritable, or anxious when you are not able to play, or you use gaming to escape from stress or negative emotions.
You keep chasing losses, believing that one more session will help you win back what you have lost.
Your work, studies, sleep, or personal health are suffering because of the time or money you spend on gaming.
If you recognise any of these signs in yourself or someone you care about, please reach out to our support team at [email protected] or visit our FAQ page for further guidance. You can also contact the Philippine Amusement and Gaming Corporation (PAGCOR) helpline for professional assistance. Help is always available — you do not have to face this alone.
jiligg strictly prohibits anyone under the age of 18 from registering or playing on our platform. We verify the age of all players during the registration process and may request additional identity documents at any time to confirm eligibility. If we discover that a minor has accessed our platform, the account will be closed immediately and any funds will be handled in accordance with applicable Philippine law.
If you share a device with younger family members, we strongly encourage you to log out of your account after every session and to use device-level parental controls to prevent unauthorised access. Protecting minors from exposure to gambling content is a responsibility we take seriously, and we ask all our players to do the same at home.
Our support team is here around the clock. Whether you want to set limits, take a break, or just have a question, we are ready to help you enjoy jiligg safely.